Get in Touch With Us
Whether you have a question about how the sweepstakes model works, want to flag something that looks out of date, or have a suggestion for a platform we should review, this page explains the best way to reach us and what you can expect in return.
How to Reach the Team
Email is the most direct and reliable way to contact us. Every message is read by a real person, and we aim to respond within two working days. Please write to us at [email protected]
To help us get back to you quickly, a short note about the nature of your enquiry at the top of your message makes a real difference. It lets us direct your email to the right person without the back-and-forth.
What We Can Help With
We welcome all kinds of messages. The most common reasons people contact us include:
- Questions about sweepstakes casinos — If you are unsure how Gold Coins and Sweepstakes Coins differ, how prize redemption works, or whether a particular platform operates in your state, send us your question and we will do our best to clarify.
- Accuracy and corrections — Our reviews and comparisons are researched carefully, but platforms update their offers, terms and eligible states regularly. If you spot something that looks incorrect or out of date, we want to know. Accuracy is central to what we do.
- Platform suggestions — Is there a sweepstakes or social casino you think deserves a closer look? Tell us about it. We consider all suggestions when planning new reviews.
- Content feedback — If a page answered your question well, or left you with more questions than you started with, that feedback shapes how we write future content.
- Partnership and commercial enquiries — If you represent an operator or a relevant organisation and want to explore how we might work together, please introduce yourself and outline what you have in mind. We review all enquiries on their merits.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their play, mention this in your message and we will point you to relevant support resources.
What to Expect After You Write to Us
We do not use automated replies in place of a genuine response. When your message arrives, a member of the team reads it and responds personally. Our usual turnaround is two working days. During periods of high volume it may take a little longer, but we will always follow up.
If your query concerns a specific platform — for example, an excluded state, a redemption threshold or a welcome offer condition — including the platform name and any relevant detail will help us give you a more useful answer.
A Note on Our Editorial Approach
Sweepstakes Casino reviews and ranks platforms based on independent research. We assess the sweepstakes model each operator uses, the range of games on offer, welcome offers and their material conditions, daily rewards structures, redemption processes, and how clearly operators communicate their terms. Commercial relationships with operators do not determine rankings or ratings — our editorial positions are set independently.
We also take care to reflect the legal landscape accurately. Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money wagering, and availability varies by state. If you believe any of our content misrepresents the legal or operational status of a platform, please flag it — we treat those messages as a priority.
Staying Informed
The sweepstakes casino space moves quickly. Operators launch new platforms, adjust their coin packages, change their eligible states, and update redemption terms with some regularity. If something you read here no longer matches what you are seeing on a platform's site, it is worth checking the operator's current terms directly — and letting us know so we can verify and update our coverage.
Thank you for taking the time to reach out. We look forward to hearing from you.